E&M Case study
With a smooth switch-over, Fidelity Payment are highly capable. They are responsive and take full care of their clients’ needs – not qualities I’ve experienced with any other players
E&M are market leaders specializing primarily in the asset management of freehold and leasehold properties all over the UK on behalf of landlords. Maintaining a significantly professional and personal approach enables them to perform only the most effective of services between homeowners and their clients’ properties. With over 20 years of industry experience, E&M are renowned for building a solid reputation founded on honesty and professionalism, with dedication to the highest standards of business ethics.
Catering to What They Needed
With a large network of clients and homeowners, E&M were positive that they needed a payment solution that could be relied upon in order to keep satisfaction levels high. After a personal recommendation, E&M invited the Fidelity Payment team for a meeting where the synergies between both us and them were made clear. We were able to cater to their need for seamless integration with their multiple channels of payment.
Creating a Tailor-made Solution
The Fidelity Payment account management team were able to adhere to all areas of E&M’s criteria. Providing them with a hassle-free switch-over and significantly lower rates, we were able to transform their payment process.